Osidio Services Limited is a limited company incorporated and registered under the laws of the Republic of Cyprus, with registration number HE 420749. The company's registered address is Louki Akrita, 21-23, Bellapais Court, 7th floor, flat/office 46, 1100, Nicosia, Cyprus. For any inquiries, you can contact us via email at [email protected].

Basic Information

These Terms and Conditions ("Terms") constitute a legally binding agreement between Osidio Services Limited ("Company", "We", "Us", "Our") and You ("You", "User"), regulating the access and use of the website cs-skns.com ("Website", "CS-SKNS.COM") and the resale of Steam-supported virtual items for use within computer games (e.g., weapons, skins, etc.) by the Company through the Website (hereinafter the "Products").

We encourage you to read these Terms attentively. Your access and continued use of the Website functionality, regardless of your purchase of Products, will mean that you have read, understand, and agree to be bound by and follow these Terms in their entirety.

These Terms are supplemented by our Privacy Policy ("Policy"), which governs the processing of your personal data in the context of using our Website and the purchase of Products through the Website.

Eligibility

We encourage parents and legal guardians to be attentive and ensure the safe use of the Website and its Products by children.

We do not knowingly provide our Website and our Products to persons under 18 (eighteen) years old. If you are under such age, you shall be represented by at least one parent or legal guardian to use our Website and purchase our Products.

By creating an account on our Website, you confirm that you are at least 18 (eighteen) years old and have no legal restrictions to use our Website and Products, or you are represented by a parent or legal guardian.

Intellectual Property

The Company is the sole owner or lawful licensee of all intellectual property rights to the Website and its content, including computer code, visual interface, texts, images, animations, design, button icons, music, video, trade names, expressions, and other intellectual property objects.

The Website and its content are protected by trade secrets, trademarks, and worldwide copyright laws.

We grant you the right to access and use the Website Content, in whole or in part, solely for your personal, non-commercial purposes.

You acknowledge and agree that you may not reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, store on a retrieval system, transmit, or create derivative works of the Website Content, in whole or in part, by any means without our prior written consent.

Prohibited Behavior

In connection with accessing and using the Website, regardless of the purchase of Products, you agree not to:

• Access or use the Website for any purpose other than that for which we make the Website available.
• Breach or circumvent any laws, regulations, or by-laws, these Terms, and our Privacy Policy.
• Attempt to disable, damage, interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
• Exploit errors and bugs in the Website to gain access that would otherwise not be available.
• Use or launch any unauthorized technology or automated system to access the Website or extract content from the Website.
• Infringe or breach the copyright, trademark rights, or any intellectual property rights or other rights of the Company or any third party.
• Attempt to impersonate another user or person or use the username of another user.
• Use the Website fraudulently or unlawfully, or in a manner that is contrary to the interests of the Company, any specific rule, or requirement which we stipulate on the Website concerning a particular part of the Website or the Website generally.
• Create more than one Account.

Your Account on the Website

To purchase Products through our Website, you may need to create an individual account. This account will be automatically generated based on your existing Steam user account provided by Valve Corporation. Therefore, you are obliged to follow the terms, conditions, and rules stipulated in Steam's legal documents. The Company is not affiliated with or responsible for Valve Corporation's services and Steam.

Using your Steam user account, we will create your individual account on our Website (hereinafter referred to as the "Account"). Through this Account, you can purchase Products, manage your money balance for purchases, monitor your purchase history, and more. Each Steam user account can only be used to create a single Account on our Website.

We do not permit the registration of Accounts using bots or any other automated methods. Unless explicitly permitted, you may not share your Account with other individuals.

By signing in to our Website, you authorize us to access and use certain information from your Steam user account, including your public Steam profile information and the list of your virtual items. More details about the personal data we process can be found in our Privacy Policy.

You are solely responsible for maintaining the security and confidentiality of your Account and password, as well as restricting access to your Account. Any activity on the Website under your Account is your responsibility. We shall not be liable for any loss or damage resulting from your failure to protect your password or Account. If you become aware of or suspect any unauthorized use of your password or Account, please contact us immediately.

We reserve the right to lock your Account in case of suspicious, fraudulent, unfair, or harmful behavior.

You can terminate your Account at any time by making a request via the "Contact Us" feature.

Products Offered

Our Website offers a selection of Steam-supported virtual items for use within computer games. The list, descriptions, and prices of these Products are available on the Website. While we aim for accuracy, we do not guarantee that the Product descriptions are always complete, reliable, or error-free.

We reserve the right to modify the list of offered Products and their respective prices as per our business needs, without prior notice to You.

It is important to note that the Products are intellectual property owned by Valve Corporation or its affiliates and counterparties, and are protected worldwide by copyright and trademarks. Therefore, the purchase of Products through our Website does not mean the transfer of any intellectual property rights to You.

You are granted a limited right of use for the Products, solely for their intended functional purposes as in-game assets, unless otherwise specified in these Terms or permitted by the intellectual property owners. Any modification or use of the Products for other purposes would violate the intellectual property rights of Valve Corporation and/or its affiliates and counterparties.

Product Purchases and Payments

When You select and purchase our Products, all payments are independently processed through third-party services. As such, this Website does not collect any payment information, such as credit card details, but only receives a notification once the payment has been completed.

You agree to comply with any and all applicable tax laws, including the reporting and payment of any taxes arising from Your purchase of Products through the Website.

We undertake to upload a purchased Product into your Account without undue delay or within 24 (twenty-four) hours from the moment we have received a notification about Your payment. After that, You may withdraw the Product by transferring it to Your Steam user account.

If payment through the available methods fails or is refused by the payment service provider, we shall be under no obligation to fulfill the purchase.

Products are deemed to be digital content which is not supplied on a tangible medium within the meaning of Directive 2011/83/EU of the European Parliament and the Council. Therefore, you acknowledge and consent that by purchasing Products, you lose the right of withdrawal, and Products cannot be returned as prescribed in article 16(m) of the aforementioned directive.

If you have a problem with a Product, please contact us as soon as possible. We offer a twenty-four (24) hour guarantee for Products that present errors when uploaded into your Account or differ from the Products purchased.

Refund and Return Policy

Users can add funds to cs-skns.com in specific denominations (10, 25, 50, etc.). These funds may be used to purchase in-game items directly on the site.

• Partially spent funds are not eligible for refunds.
• All purchased items are non-refundable once the transaction is complete.
• Deposits can only be refunded if an error occurred on the site's end.

To purchase items on the site, users must have:

• Public Steam inventory
• Correct trade link
• Active Steam Guard via email or mobile authenticator

You can buy any of the items in the Skins Market page only with your balance.

Select an item, click "Buy," and the required balance will be automatically deducted.

To add funds to your balance on our site, simply click on your current balance and an "Add funds" window will appear. From there, you can select your desired payment method, deposit amount, and enter your credit card details. Once everything is correct, your money will be added to your balance within a few minutes.

There are no commissions on our end for adding funds to your balance. However, the payment amount may be higher due to currency conversion at the rate of the payment system you choose.

According to our site's rules, we can only issue a refund if the user has not spent any of the received funds. In this case, you should contact our technical support via email at [email protected], providing your account details. The estimated refund time is 5 days, although some payment methods may take longer. If you do not receive your funds within 5 days, please reach out to us so we can investigate the delay.

Know Your Customer (KYC)

CS-SKNS has implemented a selective Know Your Customer (KYC) process to ensure the security and integrity of our platform. This measure helps us prevent the misuse of our platform for illegal activities, including fraud and money laundering.

As part of our KYC approach, we may request identity verification from users who meet specific criteria or engage in activities that raise concerns. These criteria include but are not limited to:

• Conducting high-value transactions.
• Exhibiting unusual account activity.
• Operating multiple accounts in a manner that suggests potential abuse or circumvention of platform rules.
• Using payment methods that cannot be verified as belonging to the user or are flagged for potential misuse.
• Instances where a third party raises claims related to a user's transaction, such as chargebacks or disputes.
• Any involvement in illegal activities or violations of the Terms of Use.

In the event that you are selected for KYC verification, we may request the following documentation:

• Proof of Identity: a valid government-issued ID such as a passport or national ID card.
• Proof of Address: a recent utility bill, bank statement, or other document that confirms your residence.
• Verification of Payment Method: documentation that verifies ownership of the payment method used on the platform.
• Additional Information: any other documents or information required to comply with applicable laws and regulations.

Failure to provide the requested materials within the specified timeframe may result in actions including, but not limited to, the suspension of your account, freezing of funds, or refusal to process transactions.

All information and documents provided as part of the KYC process are handled in accordance with our Privacy Policy and are used solely for the purposes of identity verification and compliance with legal obligations. We are committed to protecting your privacy and ensuring that your data is secure.

Your Privacy

Your privacy is important to us. We are committed to processing your personal data in a lawful, fair, and transparent manner. You can find comprehensive details on our data handling practices in our Privacy Policy.

Applicable Law and Dispute Resolution

The terms of our relationship, including our Privacy Policy and any contracts or agreements, are governed by the laws of the Republic of Cyprus. Any claims or disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Cyprus.

We encourage you to contact us with any issues concerning the use of our Website or the purchase of our products, including any complaints. We will strive to resolve such matters through negotiation.

However, if you believe your consumer rights have been violated, you may also seek resolution through the European Commission's Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/.

Updates

The Company reserves the right to modify, amend, and update these Terms at any time. The updated Terms will always be posted on our Website. Your continued use of the Website after any changes take effect indicates your acceptance of the current version of the Terms.

Severability

If any part of these Terms is found by a court to be unlawful, void, or unenforceable for any reason, that provision shall be capable of being severed and separated from these Terms. The severance of such a provision shall not affect the validity and enforceability of the remaining provisions, all of which shall remain in force.

Links

The Website may contain links to other websites that are outside the Company's control and are not covered by these Terms. The Company will not be liable for the content of any third-party websites, the actions or omissions of their proprietors, or the contents of third-party advertisements and sponsorship on those websites. The hyperlinks to other websites are provided for information purposes only, and you use any such links at your own risk.

Limitation of Liability

Under no circumstances shall the Company, its owners, affiliates, contractors, or agents be liable to you or any third party for any direct or indirect lost profits, lost business damage, special, indirect, consequential, exemplary, or incidental damages related to or arising out of the use or access of the Website or the purchase of Products. This limitation of liability does not apply to damages caused by the Company's own gross negligence or intentional or unlawful misconduct, nor does it limit or alter your rights as a consumer that cannot be limited or altered under applicable law. The total amount of the Company's liability shall not exceed the amount transferred by you for the last 12 months or EUR 200, whichever is greater.

Disclaimer

WE DO NOT PROMISE THAT THE WEBSITE, WEBSITE CONTENT OR PRODUCTS WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE, WEBSITE CONTENT, AND PRODUCTS ARE DELIVERED ON AN "AS-IS" AND "AS AVAILABLE" BASIS.

ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND PURCHASE OF PRODUCTS. YOUR SOLE REMEDY AGAINST THE COMPANY FOR DISSATISFACTION WITH THE WEBSITE OR THE WEBSITE CONTENT IS TO STOP USING THE WEBSITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. WE ARE NOT RELIABLE FOR THE CORRECT AND ERROR-FREE OR UNINTERRUPTED WORK OF ANY SERVICES PROVIDED BY VALVE CORPORATION, INCLUDING, BUT NOT LIMITED TO STEAM.

User Support

If you have any questions or issues regarding the Website, please do not hesitate to contact us by email at [email protected]. We will make every reasonable effort to respond as promptly as possible.